Policies and Terms


General Service Policy

In order to provide the optimal service for our clients and students we ask that you read through and abide by our policies prior to booking an appointment or registering for a class. We ask that you arrive 15 minutes prior to class start time. If you are more than 15 minutes late for any appointment you automatically forfeit that appointment time and will not be refunded.

Reservation Policy

Must be 18 or older in order to register for a class or workshop. 

Cancellation & Refund Policy

We require a minimum of 72 hours cancellation notice. No refunds will be given for any reason if the registration is not cancelled prior to 72 hours to the class start time. This will allow other students on waiting lists to make arrangements to attend. No exceptions.

We understand that emergencies due occur so if you are unable to make your appointment or class due to an emergency then Reiki Energy Healing LLC, at it's sole discretion, will determine if a refund can be granted.

Qualified Refunds will be proccesed within 3 - 5 business days of cancellation. Times may vary given your financial institution.

Payment Policy

Non-refundable prepayment via PayPal is required for all appointments, sessions and classes. If you are unable to use PayPal for any reason you may call our office to prepay using a major credit card at 408-946-1981.